WHAT WE DO

MDT's well-established, flexible service processes have delivered consistent support meeting each client’s unique service requirements.   Additionally, service and technology advances continue to guide our business. Each client’s support model is specific to them, with customizable touch points throughout their service delivery process. Some examples are:

  • Client-specific paperwork customized to your exact requirements.
  • Client-specific dispatch and scheduling procedures customized to your equipment and end user
    needs.
  • Client-specific service call management customized to meet contractually agreed upon criteria.
  • Customized software designed to track your service events from initial dispatch to service call
    completion.
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